Emergencies
Business Hours Emergency
- Remain calm.
- Contact us prior to your arrival so we can provide immediate advice and prepare our team.
- Advise our team if assistance is needed in moving your pet.
If your pet has an emergency during business hours, call us on (03) 9439 8650.
After-Hours Emergency Procedure
If your pet has a medical emergency please contact us on (03) 9439 8650 during our business hours. Our after-hours emergency line is temporarily suspended, and we apologise for any inconvenience; please contact the emergency centres listed below if your pet requires urgent medical care.
Otherwise, if neither of the above applies, a list of emergency centres is below:
– Centre for Animal Referral and Emergency (CARE) (03) 9417 6417
5 Hood Street, Collingwood VIC 3066
– Melbourne Animal Specialist Hospital (MASH) 1800 838 787
8 Maroondah Hwy, Ringwood VIC 3134
– Animal Emergency Centre (AEC) 1300 232 838
37 Blackburn Rd, Mount Waverley VIC 3149
– Animal Referral Hospital (ARH) (03) 9379 0700
72 Hargrave Ave, Essendon Fields VIC 3041
– Advanced Vetcare (03) 9092 0400
26 Robertson St, Kensington VIC 3031
– Bundoora Veterinary Hospital (03) 9467 2255
17/19 Plenty Road, Bundoora VIC 3083
– Ready Vet Go – Melbourne’s Pet Ambulance & Mobile Vet Urgent Care (0421 095 838)
There are many advantages in using a specialist After-Hours Veterinary Hospital:
- Their normal working day is 8.00pm until 8.00 am. ie the reverse of ours. Their Veterinarians and Nursing staff only work these hours, so they will be fresh, alert, and ready to look after to your pet.
- The staff have had specific training in emergency medicine and critical care, hence they can provide all your pet’s emergency needs during those hours.
- Your pet can then be discharged back to us the next morning if well enough. A complete medical record and history for ongoing care will be forwarded to us. This gives you continuity of care and ensures your pets health records remain complete at our practice.
- Any critically ill patient in our care that needs to be constantly monitored can be transferred to an emergency centre for overnight care. This will mean your pet will have the best chance of a successful outcome.
- If your pet needs to be seen after hours as an emergency, it will often need hospitalizing and constant monitoring as part of any treatment. By going to an emergency centre, this ensures that your pet has quality care 24 hours per day.